The move-in instructions and key collection details will be emailed to you within 7 days of move-in. Should you have any issues with move-in please contact our Front Desk +81 3 44055226.
ODD HOUR MOVE-IN (10PM to 8AM): Unless arrangement can be made for key collection, move-in assistance between 10pm to 8am will be charged at ￥8000 plus transportation fees.
NO-SHOW MOVE-IN: A ¥5000 fee applies if your arrival time falls outside of the 90 min window from the time of your arrival notification call. Please contact Front Desk (+81 3 4405 5226) immediately, should there be any unforeseen delay.