After you have cleared customs and collected your luggage(s), please use the airport WiFi to contact Front Desk (call +65 6513 0030 Ext 2 / SMS or Whatapps +65 9116 0288). Our friendly staff will be waiting at the apartment 60 minutes after your actual flight arrival time to receive you and orientate you around the apartment and its surroundings. Airport pick ups can be arranged, depending on prior agreement or promotions.
Our Front Desk staff will meet you directly at the apartment, as mentioned in the move-in instructions.
NO-SHOW MOVE-IN: A S$50 fee applies if your arrival time falls outside of the 90 min window from the time of your arrival notification call. Please contact Front Desk (6513 0030 Ext 2) immediately, should there be any unforeseen delay.
ODD HOUR MOVE-IN (10PM to 8AM) : A S$100 fee applies if your arrival time at the apartment falls between 10PM to 8AM.